Knauf Aquapanel attaches the utmost priority to the protection of personal data. We would therefore like to inform you here on how we protect your privacy when you make your personal data available to us and by which means you can obtain information about the data with which we are provided. In addition to compliance with the legal provisions on data protection as a matter of course, our aim is to commit ourselves to the responsible handling of your data by way of this privacy statement.

The following general technical information is automatically collected when you access the Knauf Aquapanel website: the type of web browser, the operating system used, the domain name of your internet service provider, and the like. This is exclusively information that allows no inferences pertaining to you as an individual. You have the right to object to this collection and storage of data at any time with effect for the future.

If you are also asked on a Knauf Aquapanel website to provide personal information such as name, address or telephone number, this is subject to specific regulations and may only take place with your prior consent. Your data will not be passed on or disclosed in any way to third parties. You may revoke this consent in writing at any time with effect for the future: contact us

In line with the statutory regulations we only use this data to the extent necessary in each case, as in the following instances:

If you provide us with your data within the framework of a contact request, we will only process the data you provide – such as name, address, e-mail and telephone number – with your express consent and to the extent necessary for this purpose. We need your data in this context for processing, coordinating and forwarding your contact request to the relevant department of our company so we can get in touch with you and respond to any questions you might have. Besides this, we process your personal data for the purposes of lead generation and providing information and advice on our systems and products as well as answering your questions about them. Your data will not be passed on or disclosed in any way to third parties. You may revoke your consent in writing at any time with effect for the future: contact us

We use solutions and technologies provided by Google Ireland Ltd ( to record and store anonymized data from which usage profiles are created under pseudonyms for the purposes of customizing and optimizing our website. Cookies enabling recognition of an internet browser can be used to this end. However, usage profiles are not merged in any way with data concerning the bearer of the pseudonym unless the website visitor expressly consents to it. In particular, IP addresses are made unrecognizable directly after their receipt, so that no usage profiles can be traced back to IP addresses. Processing is carried out based on legitimate interest on our part. Visitors to this website can object here to this data collection and storage at any time with effect for the future.


This website uses the YouTube video platform operated by YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066 in the USA. YouTube is a platform enabling the playback of audio and video files.

When you visit any page on our website, the YouTube player integrated into it connects to YouTube to ensure the technical transmission of the video or audio file. When connecting to YouTube, data is transferred to YouTube.

Please see the Google privacy policy for information on the purpose and scope of the data collection and the further processing and use of the data by YouTube, as well on as your corresponding rights and settings options for protecting your privacy.

We use the Google Maps functions on this website. This allows us to display interactive maps directly on the website and enables your convenient use of the map function.

When you visit this website, Google receives the information that you have accessed the corresponding subpage of our website. Further data is also transmitted. This takes place regardless of whether Google makes available a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated to your account. If you do not wish to be associated to your profile at Google, you must first log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customized design of its website. Such evaluation also takes place (even for users who are not logged in) especially for the purposes of providing customized advertising and to inform other social network users about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

For more information on the purpose and scope of data collection and its processing by the plug-in provider, please refer to the provider's privacy policy. There you will also find further information on your corresponding rights and settings options for protecting your privacy: . Google also processes your personal data in the USA as well and has made itself subject to the EU-US Privacy Shield, .

Scope of processing of personal data

We use functions of HubSpot Inc., 2nd Floor, 25 First Street, Cambridge, MA 02141, USA (hereinafter referred to as: HubSpot). HubSpot is an integrated software solution we use to cover various aspects of our online marketing. These include: Email marketing (newsletter and automated mailings, for example for providing downloads), social media publishing & reporting, reporting (especially traffic sources, accesses, etc. …), contact management (especially user segmenting & CRM), landing pages, and contact forms. HubSpot places a cookie on your computer for this purpose. Personal data may be saved and evaluated as a consequence, above all the activity of the user (especially which pages were visited and which elements were clicked), as well as device and browser information (especially the IP address and the operating system), data on the advertisements displayed (especially which advertisements were displayed and whether the user clicked these), and also data from advertising partners (especially pseudonymized user IDs). For more information on the processing of data by HubSpot, click here:

Purpose of data processing

We use the HubSpot plugin solely to optimize our marketing.

Legal basis for processing personal data

The legal basis for processing the personal data of users is the consent of the user pursuant to Article 6 (1) sentence 1 (a) GDPR.

Period of storage

Your personal data will be stored for as long as necessary to fulfill the purposes described in this Privacy Policy or for as long as stipulated in law, for example, for tax and accounting purposes.

Possibility for objection and removal

You have the right to withdraw your consent to the processing of your personal data at any time. The legality of the processing already conducted based on the consent up until the time of withdrawal shall not be affected by the withdrawal of consent. You can prevent the collection and processing of your personal data by HubSpot by preventing third-party cookies from being stored on your computer, using the “Do Not Track” function of a supporting browser, disabling execution of script code in your browser, or installing a script blocker, such as NoScript ( or Ghostery (, in your browser. For more information on possibilities for objection and removal with respect to HubSpot, click here:

Categories of personal data

Customer data, in particular contact data, such as telephone and email data, contact history, as well as other data necessary for the performance of the contract. Visitors and users of the online offer. In the following, we also refer to the data subjects collectively as "users". Types of data processed: Contact data (e.g., email, phone numbers), content data, contract data (e.g., subject matter of contract, customer category), usage data (e.g., web pages visited, links clicked, interest in content, access times), meta/communication data (e.g., device information, IP addresses).

According to the General Data Protection Regulation, you have the right to obtain information about your personal data at any time. In compliance with applicable law, we will give you written notification within one month of receipt of your request as to whether and which of your personal data are processed by us. You can submit your request in writing to the address below or by e-mail to

You likewise have the right to the correction or deletion of any of the personal data collected by us on you which might be incomplete, incorrect or outdated. We take care at all times to ensure that your data are only processed if your consent has been given as required by the General Data Protection Regulation. The deletion of your personal data takes place if you revoke your consent, if processing of the personal data is no longer necessary to fulfilling the purpose for which it was originally stored or if the personal data is processed unlawfully.

Excluded from this are those personal data which are necessary for accounting and bookkeeping purposes or are subject to the statutory retention requirement.

In addition, you have the right to obtain your data in a structured, standard and machine-readable format or to have it transferred to a third party. Please do not hesitate to submit any questions you might have in this context to

If in your view we have violated any applicable data protection laws, you have the opportunity to contact us at Otherwise you have a right of appeal to the supervisory authority.

In the interests of protecting your privacy and security, we take the liberty of checking your identity in advance before sending you information by post or undertaking any corresponding correction or deletion.

We use a variety of technical and organizational security measures to protect your personal data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons.

The responsibility for the processing of personal data acquired through this website rests with Knauf Aquapanel GmbH & Co. KG, Zur Helle 11, 58636 Iserlohn, Germany.

Please do not hesitate to contact our Group Data Protection Officer at any time if you have any queries or require further information on the topic of data protection:

Data Protection Officer of the Knauf Group

Am Bahnhof 7

97346 Iphofen, Germany


Knauf Aquapanel GmbH & Co. KG
Kipperstrasse 19, 44147 Dortmund
Phone: +49 231 880855 0
Fax: +49 231 880855 31